I’ve been a hotel receptionist for about five years now, and I’m starting to think about moving up to management… I’ve loved the guest interactions and ensuring everything runs smoothly, but I’m curious how others transitioned from reception to a higher role. Any tips on what to focus on or skills to develop?
Transitioning from receptionist to management can be a game-changer. In my experience, focusing on leadership skills and volunteering for small team projects can really help showcase your potential. You might want to consider shadowing a manager to get insights into their day-to-day — have you looked into any management training programs yet?