If a family checks in before 10:30, I steer them to the Fossil Lab first to skip the 11 a.m. rush, then suggest the Lighthouse Gallery around noon when the prisms light up the walls. What’s the little routing tip at your desk that consistently makes guests’ visits smoother?
I steer stroller families to the Tidepool Touch Lab right at open — it’s calm until the “11 a.m. rush” — and send them via the North Wing elevators to skip the grand stair bottleneck. Do you also save the planetarium for after lunch when the queues thin?
On late-morning check-ins (10:45–11:15), I route them up the East Mezzanine ramp to hit Sound Tunnels first, then they spill out behind the Lighthouse Gallery to catch the noon prisms from the back railing — feels like a side-door VIP path. Small caveat: skip that ramp for mobility concerns and use the elevator by the Gift Nook instead, @maria_garcia23. It dodges the Fossil Lab crunch and sets up a clean clockwise loop.
Late-morning check-ins (about 10:50–11:10), I flip your order: Lighthouse Gallery first to dodge the Fossil Lab crush, grab a bench for when ‘the prisms light up the walls’ at noon, then cut down the west stairs to hit Fossil around 11:30… @maria_garcia23 do you also see Tidepool mellow out right after lunch, or is that just our desk?