At dismissal our lobby fills by 2:45 and I’m checking IDs, logging visitors in Raptor, and calling classrooms — any tips to keep the line moving without easing up on safety while still feeling welcoming to families? Also, how do you update parents on last-minute pickup changes; we send a 2:30 Remind blast but a few still arrive without ID.
And we cut the bottleneck by pre‑verifying our regulars each Monday and handing them a weekly “Fast Pass” card; a para at the lobby door checks their ID once, stamps the card, and gives a colored ticket so I’m just calling classrooms while the non‑verified stay in the standard line. We still spot‑check the fast lane and add a 2:15 Remind that says “no ID = office hold” for day‑of changes — would that fly at your campus?
We moved ID screening to the threshold: a greeter with the Raptor mobile app scans IDs before the lobby fills at 2:45, and anyone without ID is sent to a side table for a quick secondary check so the main line keeps moving. Do you have a spare phone or tablet to try that “Have your ID ready” station?